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| Expert Guidance |
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| If you need further assistance |
| regarding any of our policies, |
| please call our Customer Support Staff |
| Toll-Free at |
| 1-866-440-4576 |
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Email:
support@bergstromjewelersstore.com |
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| Showroom Hours |
| Mon & Thu 9:30am-7:00pm |
| Tue, Wed, Fri 9:30am-5:30pm |
Saturday 9:30am-4:00pm
From Memorial Day to Labor Day, Our Saturday Hours are
9:30am-1:00pm |
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All jewelry items purchased from us will be shipped by FedEx®, our exclusive shipping
carrier. By using FedEx® shipments can be tracked online, and will arrive on-time
at their destinations.
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Our products will be shipped only to addresses in the United States. Please note
that FedEx® will not ship to PO Boxes. Therefore, you must provide us with an actual address
for us to have your order shipped to.
All orders are eligible for free shipping.
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Shipping Rates |
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Your Order |
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Included Free Shipping |
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Shipping Upgrade Options |
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Less than USD$ 250 |
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Free FedEx® Ground |
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FedEx® 2Day - USD$ 9.99
FedEx® Priority
Overnight - USD$ 14.99 |
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Between USD$ 250 and USD$ 1000 |
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Free FedEx® 2Day |
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FedEx® Priority
Overnight - USD$ 14.99
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Over USD$ 1000
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Free FedEx® Priority
Overnight |
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On every Product detail page, you will notice an approximate number of days required
to process your order. Your order will ship within the mentioned period.
Depending on the value of your order your shipment will take between one to six
business days to arrive.
- If your order is being shipped by FedEx® Ground it will take between one to six
days to arrive after it has been shipped.
- Shipments send via FedEx® Priority Overnight or 2Days delivery service usually
arrive within 24-48 hours of being shipped (excluding Saturday and Sunday)
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How do I upgrade my shipping option? |
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Your order delivery method is determined by the value of your order. However if
an upgraded shipping option applies to your order value, you may upgrade to a higher
option in the order review page during the checkout process.
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Shipping to an alternate address
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We will ship to an alternate address only if you choose to pay using direct wire
transfer. When you choose bank transfer as the payment option during the checkout
process you will be given the option to ship to an alternative address.
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Signature Requirement |
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Please note that all shipments need a signature for delivery regardless of any waivers
you may
have given Fedex®. Please contact our customer support staff, at 1-866-440-4576 ,
in case you are
unable to meet this requirement.
In the event that you are unable to meet this requirement please contact our
Customer Support Team on support@bergstromjewelersstore.com.
Alternatively, you may call on 1-866-440-4576.
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